Frequently Asked Questions

Questions about the process

  • How do I register a CH-login?

    How to register a CH-LOGIN
    This video shows you how to access federal web applications that require you to log in. You will be guided through the registration process for your CH-LOGIN, using www.job-room.ch as an example. CH-LOGIN is your personal key to the federal government’s applications.

     

  • How do I connect a foundation or company to EasyGov?

    Vidéo : Onboarding EasyGov (MP4, 1.5 MB, 07.06.2022)

    1. Register on EasyGov (see video “How do I register a CH-login?” above)
    2. Register on EasyGov and click the blue button “Click here to start.
    3. Select the blue button “Click here to connect an existing company.
    4. Enter the name of your foundation/company or the company identification number (UID) in the search field.
    5. Select your foundation or company and click the brown “Connect” button.

     

    What happens next?
    Within the next few days, a power of attorney letter will be sent to the registered office of your foundation or company. Please sign this power of attorney and send it back using the enclosed reply envelope. Please note that your foundation or company can only be activated on EasyGov once you have sent back the power of attorney. This is necessary to ensure that your foundation or company data is kept secure. Thank you for your understanding.

  • How much does using EasyGov cost?

    Using the platform EasyGov is free of charge. However, costs may occur when registering your company with the Commercial Register, VAT on your turnover or OASI contributions. These costs also would occur if you had registered your company through conventional channels. Registering your company via EasyGov is not cheaper or more expensive, but it saves time that you can use for your core business.

  • How does EasyGov work?

    You will be guided through various steps where you can input the required data. Explanations and examples will help you provide the correct information. Before transmitting the data electronically, or printing out a signature-ready document, you will always have the opportunity to check that all the information is correct.

  • How do I know that a registration with the Commercial Register, an insurance or VAT was successful?

    Once you have created an EasyGov account you will conduct all transactions from your customised EasyGov Cockpit. You will see there which processes you have started and which ones have been successfully completed. The government office in question will decide if a registration has been successful or not; within a few days they will either con-firm your registration or get in touch in case of open questions.

  • Can I use EasyGov without being a registered user?

    EasyGov is a transactional portal, not an information website. It helps you manage administrative tasks. To use EasyGov, you will need to register as a user. You can find information regarding Small and Medium Businesses on SECO’s SME Portal.

Questions about Services

Foundations and auditors

  • How do I connect a foundation to EasyGov?

    Vidéo : Onboarding EasyGov (MP4, 1.5 MB, 07.06.2022)

    1. Register on EasyGov (see video “How do I register a CH-login?” above)
    2. Register on EasyGov and click the blue button “Click here to start.
    3. Select the blue button “Click here to connect an existing company.
    4. Enter the name of your foundation/company or the company identification number (UID) in the search field.
    5. Select your foundation or company and click the brown “Connect” button.

     

    What happens next?
    Within the next few days, a power of attorney letter will be sent to the registered office of your foundation or company. Please sign this power of attorney and send it back using the enclosed reply envelope. Please note that your foundation or company can only be activated on EasyGov once you have sent back the power of attorney. This is necessary to ensure that your foundation or company data is kept secure. Thank you for your understanding.

  • Error message: The information does not match that of the auditor. What to do?

    This error message concerns the data entered by you and the auditor for total equity, total liabilities and/or total assets. These must match. Perhaps it is a simple rounding error that triggers this error message.

    Maybe the auditor has already entered his data input before you entered it. If your information on screen 5 does not match that of your auditor and this error message appears, we recommend that you contact your auditor. You or the auditor can then adjust the data: you can adjust it via screen 5, your auditor via “Correct details” in screen 4, which can be called up again via the “Archived processes” tab in the cockpit.

    Maybe the auditor entered his data after you already had completed your part and you have already reached screen 8. After consulting with the auditor, you can correct the data by clicking on the “Correct details” button on screen 8 before completing the annual reporting. Your other entries remain saved.

Technical questions

Further information and links

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